Finally, reboot your system and re-try the previous steps. Delete all folders with "webcache" in their name. Click on Go > Go to Folder, type in ~/Library/Caches/ and press Enter. If the FAQ doesnt answer your question, you can email them from their support site here. Once you complete the update process, your games and content will be ready for play. Origin will be uninstalled automatically - this ensures you will not experience any conflicts or errors related to having both clients installed on your PC simultaneously. If you cant start or install BattlEye, or if youre having other issues with BattlEye, check the BattlEye FAQ here which answers most questions. When you accept the invitation, the EA app download process will begin. Open the Finder application on your Mac. BattlEye is an anti-cheat service Fortnite uses to detect players who use external cheats to gain an advantage in Fortnite. If you're using macOS, the steps to clear Epic Games cache are different but not difficult. Once you've deleted the required files, reboot your computer and retry the previous steps. In the file explorer window, navigate to Epic Games Launcher > Saved and delete all folders that have "webcache" in their name. This should open up a new file explorer instance. egstore folder if it exists before copying the files to the new download directory. your previously installed game make sure you delete the. Using the search bar or Win + R shortcut, fire up the Run dialog box on Windows, type in %localappdata%, and hit Enter. If you previously installed a game on your computer and removed the Epic Games Launcher or reinstalled Windows, there is no feature in the Epic Games Launcher that will detect the game files. Here are the steps to clear Epic Games Launcher cache on Windows: 
Unlike EA App, the Epic Games Launcher isn't shipped with an in-built option to clear cache, so you'll have to do this manually. This does a soft reset on the launcher and fixes any persistent glitches. In case the aforementioned steps did not help you resolve the error, you can try clearing the launcher cache. I have tried uninstalling and reinstalling but still no difference.Step 4: Clear the Epic Games Launcher Cache
The legacy version works perfectly fine but the saves between legacy and horizon dont share, so its not an issue with my pc and the game. When I press play the launchers freezes then the options disappear the game "launches" (black screen) then the game completely crashes after a couple of seconds of the black screen and takes me back to epic. When I restarted the launcher it no longer says install but now says play but still has the orange background from the install button. When it finished I launched it but only the legacy version was installed, it wanted me to install horizons separately which I was sad about causes I wanted to play then and there but I started the installation however the installation froze (not the launcher) after about 5 minutes. I downloaded Epic and downloaded the game. I got the game on epic a long time ago and used to play it a lot, I had reset my pc and decided I wanted to play this game again after I had had a long break from it.
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